When connecting to our radio stream, your IP address will be sent to our radio service provider in order for us to track listening trends and provide licensing bodies with royalty reports. Once our service provider receives your IP it is immediately anonymised, deleted and becomes untraceable. This data is never sold on or passed to other companies.
For iOS Apps
The Radio Carrum iOS App does not collect any user data when installed or launched on your device.
For Android Apps
The Radio Carrum Android App does not collect any user data during use. In order to provide audio control during Phone App use, the App will monitor the ‘state’ of the phone App (Idle, in call, call ended) if applicable on your device. At no point will the App be able to listen in or derive phone numbers or data.
The Android App also requires access to local storage. This is to store its configuration for faster launch times.
Your personal information is only collected if you send feedback, call us or sign up to newsletters. We do not share, sell, rent or barter any identifiable personal information to any third party without your permission. If you sign up to our newsletter, we use your personal information for the purpose of providing this service only.
Radio Carrum Inc. takes the utmost precautions to protect user information and will not disclose or divulge your personal information to any external organisations. Radio Carrum Inc. abides by the ‘National Privacy Principles for the Fair Handling of Personal Information’ launched in February 1998 by the Australian Federal Government.
When you submit feedback or questions via e-mail, or contact us for information about our website, we will request your name and e-mail address. We use this information solely to respond to your inquiries.